Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped as soon as possible.
Shipping Time
Estimated delivery:
- 7–15 business days
Please note that these are estimated delivery times and may vary due to external factors.
Delays
We are not responsible for shipping delays caused by:
- Customs clearance procedures
- Postal service disruptions
- High demand periods (e.g., holidays)
- Incorrect or incomplete shipping information provided by the customer
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
Customers are responsible for ensuring the shipping address is correct and secure.
Incorrect Address
If an incorrect shipping address is provided, we are not responsible for the loss of the package.
Orders cannot be modified once they have been processed.
Customs & Import Taxes
Customers are responsible for any customs duties or import taxes that may apply.
We are not responsible for delays caused by customs.